“The gladdest moment in human life, me thinks, is a departure into unknown lands.”
– Sir Richard Burton
“Remember that happiness is a way of travel_not a destination.”
– Roy M. Coodinan
“Stop worrying about the potholes in the road and enjoy the journey.”
– Babs Hoffman
ASSURED & TAILORED SERVICES
Having been established in the Hoedspruit region since 2006, the Assured & Tailored team has a strong track record of exceptional service that makes us the preferred travel partner for the majority of the private lodges in the Lowveld area.
We realised early on that having our own fleet of vehicles would make a big difference, and today we have a hand-selected team of travel specialists and enthusiastic tour guides on board to ensure that holidaymakers enjoy unbeatable transfers, safaris, day tours, adventure tours and accommodation in and around the Kruger National Park.
Our services at a glance:
​
-
Simple, fuss-free transfers to and from all major airports, accommodation venues & tourist attractions in Kruger National Park and surrounds.
-
Expert-led Kruger Park safaris in an open-top vehicle.
-
Exciting day tours to the many natural attractions in the area.
-
Thrilling adventure activities, including hot air balloon rides & white river rafting.
-
A wide variety of accommodation options to suit families, solo travellers, groups of friends, adventure seekers, intrepid globetrotters & more.
The Assured & Tailored operational offices are based in the town of Hoedspruit, which means we are ideally located to provide these services in all areas, from Malelane south of the Kruger National Park, all the way up the northern reaches of Phalaborwa. Additionally, the business is owner run and managed, so travellers can rest assured that they will enjoy focussed service and personal interaction from start to finish.
Fill in below & book a consultation
1 hr
500 South African rand
At Assured & Tailored, our short-term rental services are designed to help second homeowners and property investors maximize their investments by managing their properties as holiday homes. These properties are integrated into our exclusive property portfolio, ensuring they receive optimal exposure to the tourism market. With our expertise and dedication, we turn your investment dreams into reality by effectively managing and promoting your property.
​
We offer a wide range of options tailored to meet each investor's unique needs and preferences. Whether you're looking to generate rental income, increase property value, or simply ensure your property is marketed, our comprehensive services are here to support you every step of the way. Let us assist you in achieving your investment goals while providing travelers with exceptional accommodations and experiences that exceed expectations.
​
Our Vision with our short-term rental services is as follows:
We believe in not just adding to the BUILT environment, we rather believe in BUILDING people, who REBUILD properties by giving them new life and love, by BUILDING trust, being creative, with sustainability in mind, and nurturing relationships.
Hosting
Our online hosting management services ensure your property is listed on all major online travel agents, including Airbnb and Booking.com. We handle everything from creating and maintaining your listings to coordinating with guests online, depending on the package of your choosing. With regular updates and optimized visibility, we make sure your property stands out. Our team manages all guest communications and inquiries, ensuring a seamless experience for both you and your guests.
Marketing
Elevate your property's visibility with our comprehensive marketing solutions. We offer social media management, including content creation and administration of communication through platforms like META Business Manager. Our services include creating engaging posts and reels weekly, managing online ads, and providing monthly performance reports to optimize your marketing strategy. Let us handle your marketing needs to attract more guests and maximize your rental income.
Reservations
Our reservation management services cover all aspects of booking and payment handling. From managing reservations and cancellations to coordinating check-ins and check-outs through online booking forms, we ensure a smooth process for you and your guests. We also administer security deposits and facilitate payments for optional extra activities, working closely with your property's ground handlers to provide top-notch service without the need for on-site presence.
TIER 1: Essential Listing Package
​​
The Essentials Listing Package is designed for property owners looking to establish a presence on major online travel agency (OTA) platforms without the additional services of management and marketing. It includes professional photography and listing creation on up to 6 popular OTA platforms.
​
Included:
-
Professional photographs of your property to enhance its online appeal.
-
Creation of listings on 6 or fewer OTA platforms, including Booking.com, Airbnb, Travelground/LekkerSlaap, Safarinow, SA-venues, and AfriStay.
-
Basic setup and optimization of your property listings to attract potential guests.
Excluded:
-
Guest relations, and comprehensive guest communications
-
Channel Manager setup and management.
-
Administration of accounts and reservations on OTA platforms.
-
Coordinate and administer extra activities or excursions.
-
Social media management & Marketing services.
Cost:
-
One-off Photography package purchase: R3000
-
Listing creation fee on 6 different platforms: R4499
This package is ideal for property owners who prefer a DIY approach to managing their short-term rental listings but want professional assistance in setting up their properties on multiple OTA platforms to maximize visibility and bookings.
TIER 2: Enhanced Listing Management Package
Our Enhanced Listing Management Package builds upon Tier 1, offering comprehensive services to maximize your property's visibility and bookings across OTA platforms. This package includes all Tier 1 services, plus additional features tailored to streamline listing maintenance and optimize booking performance.
​
Included:​
-
Basic Listing Maintenance and Updates: Twice yearly updates to listing content and images, ensuring your property stays fresh and attractive to potential guests. This includes updating cover images, property photos, and descriptions, aligned with current trends and OTA platform requirements.
-
Backoffice Management: Handles the uploading of correct documents, adherence to change Terms & Conditions on OTA platforms, and ensuring accounts are active and optimized for maximum visibility and bookings.
-
Basic reservation communication, quotes, and queries received from OTA platforms.
Excluded:
-
Guest relations & communication on WhatsApp.
-
Channel Manager setup and management.
-
Coordinate and administer extra activities or excursions.
-
Social media management & Marketing services.
Cost:
-
OTA Listing Creation package purchase: R4399 for 6 listings on OTA Platforms
-
Once-off Photography package purchase: R3000
-
Monthly subscription: R699 per month.
The Enhanced Listing Management Package is ideal for property owners seeking a proactive approach to maintaining and optimizing their short-term rental listings.
​
TIER 3: Comprehensive Guest Relations Package
Our Comprehensive Guest Relations Package encompasses all services from Tiers 1 and 2, providing enhanced guest communication and reservation management to optimize your short-term rental experience. This package ensures seamless interaction with guests and efficient handling of reservations and security deposits.
​
Included:
-
Guest Communications: Detailed communication management on OTA platforms and WhatsApp, ensuring prompt responses to inquiries and enhancing guest satisfaction.
-
Reservation Administration: Efficient handling of reservations and security deposits, booking, and indemnity forms.
Excluded:​
-
Social media management.
-
Marketing services.
-
Commission on activities sold through the platform.
Cost:
-
OTA Listing Creation package purchase: R5000 for 6 listings on OTA Platforms
-
Once-off Photography package purchase: R3500
-
Reservations commission fee structure: 12,5% on reservations
​​
The Comprehensive Guest Relations Package is designed for property owners looking to provide superior guest experiences while efficiently managing bookings and communications.
​
TIER 4: Enhanced Marketing & Performance Package
Our Enhanced Marketing and Performance Package encompasses all services from previous tiers, focusing on maximizing your property's visibility and performance through strategic marketing initiatives. This package includes comprehensive social media management, marketing services, monthly performance reports, and strategy consultations.
​
Included:​
-
Social Media Management: Engage and grow your audience with targeted social media campaigns.
-
Marketing Services: Implement strategic marketing initiatives to boost bookings and visibility.
-
Monthly Performance Reports: Track and analyze key metrics to optimize performance.
-
Strategy Consultation: One-hour consultation to discuss performance insights and refine strategies.
-
Online Ads (excluding ad budget): Promote your property through online advertising campaigns.
-
Excursions commission fee structure: 15% on Excursion Bookings received.
Excluded:
-
Meta Business Manager Setup: Requires existing access to Meta Business Manager and setup.
Cost:
-
OTA Listing Creation package purchase: R4299 for 6 listings on OTA Platforms
-
Once-off Photography package purchase: R3000
-
Reservations commission fee structure: 12,5% on reservations
-
Excursions Commission Fee Structure: 15% commission on excursion bookings
​​
The Enhanced Marketing and Performance Package is tailored for property owners seeking to elevate their marketing efforts, enhance guest engagement, and maximize bookings through strategic initiatives and comprehensive reporting.
​
TIER 5: Enhanced Activity & Coordination Package
Our Premium Comprehensive Management Package offers an all-inclusive suite of services, encompassing everything from previous tiers and more. This package is designed for property owners who seek seamless management and maximum exposure for their short-term rentals. It includes setup and creation of Meta Business Suite, ensuring comprehensive management of online presence and marketing.
​
Included:​
-
Setup and Creation of Meta Business Suite: Establish and manage your presence on Meta platforms for enhanced digital marketing and engagement - Meta Business Suite options are available to discuss in consultation.
-
Creation of all social media and Marketing Content
-
Management of Social Media on all Meta Platforms
Cost:
-
OTA Listing Creation package purchase: R4500 for 6 listings on OTA Platforms
-
Once-off Photography package purchase: R3000
-
Reservations commission fee structure: 12,5% on reservations
-
Meta Business Suite Set-up fee on all major platforms: R3000
The Premium Comprehensive Management Package is the ultimate solution for property owners looking to achieve unparalleled success in the short-term rental market. With a focus on holistic management, enhanced marketing capabilities, and strategic insights, this package ensures your property stands out and delivers exceptional guest experiences.
​
